Last updated: 3 Dec, 2025
Thank you for visiting TradeSpark.
We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, store and protect your data when you visit our website, contact us, or use our services.
By using our website, submitting a form, or contacting us, you agree to the practices described in this policy.
TradeSpark
UK-Based Web Design & Automation Services
Email: {{sales@tradesparkagency.com}}
Phone: {{+44 7438 454067}}
Website: {{www.tradesparkagency.com}}
We provide websites, automation systems, and digital services for trades and local service businesses.
We may collect the following information when you interact with our website or services:
Name
Email address
Phone number
Business name
Message or enquiry details
Form submissions
WhatsApp messages
Booking/appointment information
When you visit our website, we may automatically collect:
IP address
Device type
Browser type
Pages visited
Time spent on pages
Referring website
If you use our automation system, we may process:
Customer enquiry data
Messages (SMS/Email/WhatsApp) sent through the system
Booking or quote requests
Lead status and follow-up information
This data is processed to deliver the automation features you have subscribed to.
We use your information to:
Respond to enquiries
Provide quotations
Deliver our website and automation services
Improve our website and user experience
Send automated replies, follow-ups, and notifications (if you are using our automation system)
Track and manage leads on your behalf
Improve communication and customer support
Send service updates or important notices
Deliver marketing communications (only when opted-in)
We process your data based on:
Legitimate interest: To respond to enquiries, improve our services, or support your business.
Contractual necessity: When providing paid services (website or automation).
Consent: When you subscribe to newsletters or accept cookies.
Legal obligation: If required to comply with UK laws.
We do not sell your data.
We may share limited information with:
Service providers (hosting, email delivery, CRM platforms)
WhatsApp API / SMS providers (for automation features)
Payment processors (if applicable)
Legal authorities (only if required)
All third parties follow strict GDPR compliance.
We take data protection seriously.
Your data may be stored in:
Secure UK/EU servers
Encrypted CRM platforms
Encrypted backup systems
We use industry-standard measures to protect your information from loss, misuse, or unauthorised access.
Our website uses cookies to:
Improve performance
Analyse visitor behaviour
Provide a better user experience
You can disable cookies in your browser settings.
We may also use Google Analytics or similar tools to understand website traffic.
You have the right to:
Access the data we hold about you
Request corrections
Request deletion
Object to processing
Withdraw consent
Request data portability
To exercise your rights, email us at:
sales@tradesparkagency.com
We keep your information only for as long as necessary:
Enquiries: Up to 12 months
Client project data: For the duration of the service
Automation data: As long as your subscription is active
Legal or financial records: Up to 7 years (required by UK law)
Our website may contain links to other sites.
We are not responsible for their content or privacy practices.
We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated date.
If you have questions about this Privacy Policy, please contact us:
TradeSpark
Email: sales@tradesparkagency.com
Phone: +44 7438 454067
TradeSpark generates ready-to-book enquiries for solar, heat pump and home-energy upgrade companies.